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Frequently Asked Questions
Interior doors: a carbon steel frame with 5 mm (0.20") tempered glass. Exterior doors: galvanized steel with foam insulation in the frame and a double-pane, argon-filled insulated glass unit. Every frame is finished in a matte powder coat.
- Steel: 18 gauge (1.26 mm) on interior doors; 16 gauge on arched and exterior doors
- Glass: 5 mm (0.20") tempered on interior doors; a 5 + 6A + 5 mm argon-filled insulated unit on exterior doors
- Frame Width: 1.57 inches (40 mm)
- Weight (Without Packaging): interior single 90–130 lbs, pair 190–280 lbs; exterior single 110–150 lbs, pair 220–300 lbs
Tempered glass is heat-treated to be stronger and safer than regular glass. It’s designed to shatter into small, less harmful pieces in case of breakage.
Carbon steel is iron with a controlled amount of carbon: strong and rigid, which is why a steel frame can stay slim and still hold large panes of glass. Like any steel, it relies on its finish: the powder coat protects the frame, so keep the coating intact.
- Clear Glass: Maximizes light and openness for modern spaces.
- Frosted Glass: Enhances privacy with a soft, diffused glow.
- Gray Glass: Offers a sleek, tinted look for added elegance.
- Ribbed Horizontal Glass: Provides texture and privacy with a linear design.
- Ribbed Vertical Glass: Adds dimension with striking vertical patterns.
Note: Glass type does not affect the price.
We offer handles with or without locks at no extra cost. For custom lock installations, contact us with details to confirm compatibility.
- Interior Doors: Matte Black (RAL 7021), Grey Blue (RAL 5008), Sepia Brown (RAL 8014), Olive Gray (RAL 7002), Pebble Gray (RAL 7032), Window Gray (RAL 7040), Pure White (RAL 9010).
- Exterior Doors: Any color from the RAL palette.
Swing doors come pre-hung in a steel frame, and the listed size includes the frame. For a single door, the rough opening is the door size plus 0.5 inch in width and height: a 36” x 96” door needs a 36.5” x 96.5” opening. For a double (French) door, add 1/4 inch to the width and 1/8 inch to the height. Arched and sliding doors are not always pre-hung; we confirm the frame on your drawing.
Tools Needed:
- Tape measure, level, and a notebook.
Steps:
- Measure the width at the top, middle, and bottom, and record the smallest measurement.
- Measure the height on the left and right sides, and record the smallest measurement.
- Use a level to check alignment and note any adjustments needed.
No wooden jamb is needed. The steel frame installs straight into the opening, or inside an existing wooden jamb if you want to keep it. For guidance, refer to our Measurement Guide.
Swing doors come with a tailored Installation Manual. Our licensed and bonded installation partner installs interior doors and partitions in 15 states: see Installation. We do not install exterior doors. For professional help, let us know when placing your order.
- In-Stock Orders: Ship in 2–5 business days.
- Made-to-Order Doors: 14–16 weeks, arched and round top doors 16–18 weeks, counted from drawing approval. Expedited lead time is not available.
Orders are packed in secure wooden crates and shipped by LTL freight within the continental U.S., with shipping costs calculated during checkout. The carrier schedules the delivery appointment with you, and you will need help unloading: the crate is much heavier than the door. For Alaska and Hawaii, custom delivery estimates are provided.
We provide a 1-year warranty covering specific defects. Exceptions include improper handling, installation, and normal wear and tear. Read more in our Warranty Policy.
- Clean surfaces with a soft cloth and mild soap solution.
- Avoid abrasive materials and harsh chemicals.
- Use non-abrasive glass cleaners for glass panels.
- Lubricate hinges and locks regularly, and check seals for wear.
- Custom orders are non-refundable.
- Standard orders can be returned within 30 days. Delivery fees are non-refundable, and restocking fees may apply for damages. Refer to our Return Policy for details.


